[FAQ] Why can't I access some features?
Within each Organization, there are six predetermined roles and respective permissions available for assignment. Each role provides access to a predefined set of features across titles, reports, and settings within the organization.
For more details on each role’s set of functionalities, see Roles and Permissions within the Managing Users and Permissions Guide.
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Managing User Access
Only Account Owner or Admin roles can reassign a user’s role once added. View User access list within the User Profiles & Permissions page. Select the Actions [3 dot icon] icon of the user you wish to manage. Select Edit permissions. Modify role. ...
[FAQ] How many people can I add to my Organization?
You can grant access to as many people as you need, and you can specify the type of access each user receives and the information each user is able to interact with, if any. However, only one Account Owner can exist per Organization.
[FAQ] How do I accept an invitation to join an Organization?
The invited user will then receive an email containing a link to accept access. To confirm acceptance, the new user must click the link within the email and sign in with an HTC account. The new user has 7 days to accept the invitation to join the ...
[FAQ] What is the difference between an Account Owner and an Admin?
Both the Account Owner and Admin roles have full access to account information and user management within their Organization. An Account Owner is assigned to the first developer account to create an Organization. An Admin can be added to an ...
[FAQ] How do I remove an Admin?
Only Account Owner and other Admins can remove an existing Admin. Admins cannot remove the Account Owner or themselves from their Organization. To leave an Organization, the Admin must be removed by the Account Owner or another Admin in the ...