I am unable to sign up or log into Engage. What should I do?
When you registered with ENGAGE, a verification email was sent to your email address. You must verify your account within 72 hours. However, sometimes the verification email goes into your spam. Check your inbox of the email you signed up with, for an email from bot@engagevr.io. You should find a verification email in there.
If there is no verification email, then you may have put the wrong email address into your registration. If that is the case, register with your correct email address.
If you cannot solve the problem using this method, you can contact Engage Support by email at support@engagevr.io.
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I am unable to download Engage. What should I do?
If you are unable to download Engage from VIVEPORT desktop app, please refer to I am having trouble downloading content from VIVEPORT. If you are unable to download Engage from the official website, App Store or Google Play, please contact Engage ...
I am unable to launch Engage. What should I do?
If you are unable to launch Engage from VIVEPORT desktop app, please refer to Unable to launch apps from VIVEPORT. If you are unable to launch Engage from your laptop, PC Desktop, mobile phone or tablet, please contact them by email at ...
I have some questions about Engage. Where can I get the information?
You are able to find information on https://engagevr.io/support/.
User Manual for CAT ART Online Exhibition
For Sign up & redeem process, we recommend using Engage desktop or smartphone & tablet app for more intuitive operation. Click SIGN UP button Input email, username, password and confirm password. Then agree to term of service and privacy policy and ...
How to access the exhibition?
Download the Engage App and register Engage account for your device on https://engagevr.io Redeem your redeem code received by e-mail and enter exhibition via Engage APP in your device.