I have some questions about Engage. Where can I get the information?

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• I am unable to download Engage. What should I do?

  If you are unable to download Engage from VIVEPORT desktop app, please refer to I am having trouble downloading content from VIVEPORT. If you are unable to download Engage from the official website, App Store or Google Play, please contact Engage ...

• I am unable to launch Engage. What should I do?

  If you are unable to launch Engage from VIVEPORT desktop app, please refer to Unable to launch apps from VIVEPORT. If you are unable to launch Engage from your laptop, PC Desktop, mobile phone or tablet, please contact them by email at ...

• I am unable to sign up or log into Engage. What should I do?

  When you registered with ENGAGE, a verification email was sent to your email address. You must verify your account within 72 hours. However, sometimes the verification email goes into your spam. Check your inbox of the email you signed up with, for ...

• Can I get refunded on the ticket?

  All purchased tickets are final and no returns, replacements, or refunds are permitted nor shall purchases be transferrable or redeemable in whole or in part. Policies set forth by Event Organizers generally prohibit us from issuing exchanges or ...

• How to access the exhibition?

  Download the Engage App and register Engage account for your device on https://engagevr.io Redeem your redeem code received by e-mail and enter exhibition via Engage APP in your device.