Developers
[FAQ] How many people can I add to my Organization?
You can grant access to as many people as you need, and you can specify the type of access each user receives and the information each user is able to interact with, if any. However, only one Account Owner can exist per Organization.
Roles and Permissions
Within each Organization, there are six predefined roles and respective permissions available for assignment: Account Owner, Admin, Release Manager, Finance Manager, Marketer and Customer Service Rep. Each role provides access to a predefined set of ...
How can I tell if my build is compatible with Oculus Rift?
First, your content must have OpenVR/SteamVR integrated. Next, you’ll need to plug in an Oculus HMD and open the Oculus desktop software. After logging in, you’ll need to navigate to the settings panel. Under the general settings tab, you must enable ...
How does Viveport support multiplayer mode?
Viveport have a deep integration with Photon SDK, a famous multi-player network engine. Please refer to Photon Viveport Authentication for details.
How do I test if my title is compatible with Oculus Rift if I do not have Oculus Rift hardware?
We recommend that only developers with access to Oculus Rift test hardware submit compatible builds into this opt-in feature. This recommendation is to ensure that end customers only receive high quality builds that are optimized for their respective ...
What can I do in beta release?
You can invite beta users and grant them access to your title in their library after accepting your invitations. However, a limitation in the current architecture prohibits beta users from using IAP, DLC and Deeplink functions, addressing such ...
Are gamepad-based Oculus Rift experiences supported? What about Oculus Touch experiences?
Yes, both gamepad as well as Touch experiences are supported.
Can I test IAP function in my content?
If you have developed IAP for your content and need to test its functions. Please contact us for IAP testing instructions.
Does the end-user need to have Oculus runtime installed on their computer in order for them to be able to run my Oculus Rift compatible title?
Yes, as a requirement to launch content on an Oculus Rift, the Oculus Software package (runtime, drivers, etc...) will need to be installed on the customers’ PC. Since this integration utilizes OpenVR to target Oculus’ hardware, customers will also ...
What is the difference between Wave SDK and Viveport SDK?
Wave SDK is a VR runtime similar to OpenVR and it allows your content to render scenes in VR environment. Viveport SDK is a toolkit to help your content integrating with Viveport platform; it includes DRM, in-app purchase, leader-board, deep link, ...
Which SDKs are required for the Oculus Rift feature? Which SDKs can I exclude?
Oculus Rift support on VIVEPORT is dependent on OpenVR being integrated into the project. OpenVR is a set of cross-platform tools and services nested under the larger SteamVR SDK environment.
Can I submit a DLC content without uploading any binary file as it is included in my main content?
In current design, Viveport Developer Console doesn't allow you to submit a DLC content without uploading any files, you can upload a dummy file as a workaround.
Do I need to integrate my title with the VIVEPORT SDK for my title to work on Oculus Rift?
No – you are not required to integrate the VIVEPORT SDK into your project in order to publish it to the store but we strongly encourage you to integrate it to make use of the SDK-based DRM utilized by Viveport, and to gain access to additional SDK ...
Is VIVEPORT support for Oculus Rift related to the ReVive Compatibility Layer?
No, our support is based on Valve’s OpenVR/SteamVR platform. VIVE and VIVEPORT are not affiliated with the ReVive project.
Removing Users
Only Account Owner or Admin roles can remove users from their organization once added. However, Admins cannot remove the Account Owner or themselves from the organization. Remove a user on your User access list within the User Profiles & Permissions ...
Do I need a specific version of VIVEPORT to take advantage of this Oculus Rift feature? Can I test using the developer consoles “beta” feature?
The VIVEPORT console has been updated with all the relevant changes required to support the initial phase of launch for these features. The process is overall like submitting a VIVE build except there is now an Oculus option on the “opt-in’s” page. ...
Which VIVEPORT revenue models will be available for content that indicates support for Oculus Rift hardware?
All of VIVEPORT’s current revenue models will be available to those publishing Oculus-compatible content. These include: Subscription, paid-download, as well as arcade distribution via the Viveport Arcade Manager.
I have additional questions about publishing an Oculus Rift compatible title to VIVEPORT; where can I ask them?
If you have questions you may contact us directly here. Please select 'Oculus' as the Category and fill in your detailed question, and we will respond to your inquiry shortly.
Why does the same title appear twice on my list after I submit an update for it?
The new version of the title will appear alongside the previous version while it is under review. Once the review of the new version is complete, the old version will be removed.
How do I opt-in or opt-out of the VIVEPORT Oculus Rift program?
You may opt-out of the opportunity which makes your VIVEPORT content available on Oculus Rift. To do this, follow these steps: Log in to the VIVEPORT developer console Select the content for which you'd like to opt-in or opt-out Click on the Program ...
Can HTC Vive support my developer initiative (event or other)?
There are multiple potential ways in which HTC Vive can support developer initiatives, whether they are events or something else. The amount and type of support depends on the specific request details. Vive receives lots of requests to support worthy ...
I have previously been promised a developer kit, and have not yet received it. Can you help me check on the status of the request?
If you have previously been in discussion with someone at VIVE and were suppose to receive a developer kit, and have not yet received it, please contact us directly and we will be in touch with you.
[FAQ] How do I get help or support for my account?
Visit https://developer.viveport.com/contactus for console support.
Does VIVE have any resources for those developing VR enterprise applications?
Yes, HTC VIVE provide full support for enterprise and enterprise developers. To learn more about developing for enterprise, you can learn more here.
[FAQ] Why can't I access some features?
Within each Organization, there are six predetermined roles and respective permissions available for assignment. Each role provides access to a predefined set of features across titles, reports, and settings within the organization. For more details ...
What happens if I fill out with the wrong/mismatched bank information in the console?
Please make sure the provided Beneficiary Name, Bank Account number/IBAN code, Bank name is exactly the same as the bank Account information. If you fill out with the wrong bank information, your payment will be returned to us, and if your payment is ...
How should I list the bank Account Number or IBAN code when filling in my payout info in the console?
Please make sure the provided bank Account Number is exactly the same as the one shown on the bank account. ** For European and UAE developers please provide IBAN code instead of Account Number **
About "Coming Soon" pages and beta content
Titles with “Coming Soon” pages can’t be submitted for beta testing. If you’ve already created a “Coming Soon” page for a title you also want to submit for beta testing, you’ll need to create a second submission (or VIVEPORT ID) and upload it again ...
How can I ensure I uploaded a proper Identification Document when filling in my payout info in the console?
If you are an individual developer and would like to publish your content in China, according to the Chinese government's requirement, please provide a clear image/scan of an Identification Document which includes: Your Name Passport number or ...
Managing User Access
Only Account Owner or Admin roles can reassign a user’s role once added. View User access list within the User Profiles & Permissions page. Select the Actions [3 dot icon] icon of the user you wish to manage. Select Edit permissions. Modify role. ...
[FAQ] How do I remove an Admin?
Only Account Owner and other Admins can remove an existing Admin. Admins cannot remove the Account Owner or themselves from their Organization. To leave an Organization, the Admin must be removed by the Account Owner or another Admin in the ...
How should I enter the Swift Code when filling in my payout info in the console?
Please make sure to provide the correct Swift Code corresponding to the bank you are setting your account up with. If your bank account is in the United States and it does NOT have a Swift Code, please provide the Wire Routing Number instead. If you ...
What is the value of opting in to VIVEPORT Subscription?
Subscription has proven to be the preferred transactional model of Viveport customers, with our subscriber base growing exponentially every month. Most of our marketing campaigns are focused on increasing our subscriber base, including campaigns ...
How do I fill in my payment information in the Vive Developer Console to get paid?
Please see the payout user guide for instructions. Please also see the Developer Payout FAQs. After reviewing the payout user guide and FAQs, if you still have unanswered questions please submit a developer support request to us and we will be in ...
Overview
The Viveport Developer Console allows you to add users and manage permissions to access, edit, and publish titles within your organization. There are five predefined roles and respective permissions available for assignment to streamline your ...
Why haven't I received my payout yet?
There are a couple of things required before you can receive your money: You must provide us with all completed bank and tax information before we can make payments to you. Please check to make sure that both pieces of information have been completed ...
Quick Links
VIVEPORT SDK Compatibility Guide
[FAQ] What is the difference between an Account Owner and an Admin?
Both the Account Owner and Admin roles have full access to account information and user management within their Organization. An Account Owner is assigned to the first developer account to create an Organization. An Admin can be added to an ...
Quick Links
Store Submission Guide Beta Testing Guide DLC Beta Testing Guide Store Page Media Guide
How long does VIVEPORT keep developer report data?
VIVEPORT keeps and protects your developer reports according to Privacy Policy. You can view up to 10 years of your developer report on Developer Console. If you need developer reports older than 10 years (up to 15 years), please contact customer ...
Next page